last call syndrome….
June 25, 200615 minutes before logging out…..toot!!!
sheng: Thank you for calling _________. My name is Iris .Is there any reservation I can help you with today?
caller: Hi! I have a case number for you.
sheng: May I have it please? (shit!)
pulled up case regarding flight schedule change. she is calling about refund for her flight due to airline schedule change. cald the airline and spoke to someone from manila (small world!), assured agent of the refund for the 1 way ticket then transferred call to a number where nobody was available to answer. went back to caller.
sheng: maam, let me advise you that previous agent assured me of a refund but to complete the process, you need to call us back on monday since their refunds department is closed.
caller: WHAT???? i can’t do that……..( next were litany of complaints….the usual…)
sheng: I understand your frustation….(came next were sugarcoated words laced with sarcasm…)
ENDING???????
logging out 1 hour later! What a day!!!!!!! 
I’m a big girl in a big, big world…
I’m about to embark into a new chapter of my life - being a postgraduate. I admit that when I took this challenge, the difficulties and adversities that will come my way were far from my mind. The emotions that were present were of excitement and eagerness.
Yup! I miss going to school.I miss my collegues, my professors and most of all my crushes ( toiinnk!!!). Although I admit I am not the best of a student that you could imagine, but hey! for someone who was able to evolve and create her own dynasty in a place called “university”, what would you expect?
During my undergrad years, I could say I belong to the best…the best batch of the neurotic, psychedelic people of the psychology department. We turned the most difficult happenings into enjoyable ones. We got to experience trying times during happy days and vice versa. Yeah….those were the times. Those years are the well spent years of my life, a life with the lunatics who bring out the best (and the worst!) in me.
Enough of the trip down the memory lane….
Back to the real world.
Got 4 major classes to handle…a lot of journals to read,deadlines to beat and diverse kinds of people to adjust to. And not only that, working my ass during nights. I’m already counting the coming number of sleepless nights.
Whew! This means a lot of effortt. E-f-f-o-r-t! A lot of it. But then again, I can handle it. I know I can. I’m a big girl now, remember?
should have, would have, could have
I should have had the courage to stand my ground
To be what I wanted to be not what you expected me to be
If I could have, I would have been
A success in my own eyes
Instead of a failure in yours
I should have rejected your standards for my life
And lived only by my own
If I could have, I would have been
Happy and strong
Instead of miserable and weak
I should have done what I thought was right
Not what you said was right
If I could have, I would have
Lived a life that had meaning for me
Instead of a life filled with empty regrets
I should have lived my life for myself
Not for you, others, or society
If I could have, I would have
Enjoyed living and loving
Instead of feeling so alone and unfulfilled
But in the twilight of life
Should haves
Could haves
And would haves
Do no good because they change nothing
And negate the joys I have experienced
The love I have shared
And the beauty I have seen
None of which I am willing to so dishonor.
Copyright 2003 Bobbi Duffy
